A historical decision was made yesterday morning in Montreal. Financial institutions must pay more than $ 200 million to credit card holders in Quebec for unjustified expenses on foreign currency.
Essentially, the trial ruled that nine banks in Canada and Desjardins Group have charged their clients fees for foreign currency in violation of the Act on Consumer Protection (LPC). This covers the conversion charge institutions for transactions on credit cards abroad, including the United States Unis.Selon trial, some agencies have failed to disclose the commissions charged to their customers, which is contrary to the LPC. Moreover, these expenses are associated with credit charges; consequently, the institutions can not charge if their customers pay the monthly balance of their cards before the grace period of 21 days provided by the LPC.
It would be the largest sum awarded in a class action case in Canada.
The case concerns more exactly three lawsuits related to the judge which Clément Gascon returned a verdict in favor of collective recovery. Three consumers demanded justice on behalf of Quebec: Réal Marcotte, Bernard Laparé and Sylvan Adams. Law firms that sponsored the actions are Trudel & Johnston and Lauzon Bélanger.
The main trial is about 200 pages. It was written after a trial in Superior Court last fall that lasted three months. Given the importance of the issue, a score of lawyers representing financial institutions from eight different firms.
“This ruling expanded extremely impressive. The judge has covered all the arguments of the banks and did not qualify. We are very satisfied, “said lawyer Bruce Johnston.
National Bank, Desjardins …
The lawsuits are aimed mainly customers in Quebec who held a Visa, MasterCard or Amex between 2000 and 2007. Almost all banks are covered, including the Royal Bank, National Bank, the TD Bank, Scotiabank, Bank of Montreal, etc..
In the case of banks, the ruling requires that they compensate their customers for a sum of $ 156 million. Desjardins, the damage is 28.4 million. Harm another individual is asked for the Bank Amex (American Express), 15.6 million.
In addition to the approximately 200 million, some institutions have to pay punitive damages of $ 25 per customer. Another injury will be provided for individual claims in a manner to be determined later. These damages would amount to several tens of millions of dollars.
Financial institutions have 30 days to bring the case in the Court of Appeal. “The verdict surprised many throughout the world. I presume there will be appeals, “said Michel Deschamps, the lawyer representing the National Bank and the Scotia, who had not yet finished reading the 200 pages of trial.
At the Bank of Montreal, the spokeswoman, Lucie Gosselin, was also somewhat talkative. “It’s a little early to make a comment. Our lawyers are examining the issue, “she said.
At Desjardins, we’re also doing a comprehensive analysis of the file. “We will evaluate all our options, including an appeal,” says the door, André Chapleau.
The constitution
The banks have all sorts of arguments to put forward their views, but the judge rejected them all.
In a transaction, the CPA describes essentially a purchase by credit card “net capital”. However, said the judge, “the CEA believes that any amount that a consumer should not pay the capital costs is a net credit. The cost of credit are a sort of residual category that includes everything the other does not. ”
In sum, as the cost of currency conversion are not the “net capital,” said the judge, they are necessarily credit charges and can not be charged unconditionally.
Even the unconstitutionality of LPC against banks has been discussed in Court, but their arguments were not accepted.
“Giving credence to the interpretation suggested by the banks put them in an advantageous position compared to all other financial institutions operating in Québec in respect of credit card and to the detriment of consumers primarily the (…) Tribunal therefore believes that the doctrine of federal paramountcy does not apply in this case. The disputed provisions of the CEA and its regulations are still operating against the banks, “wrote the judge.
$ 25 per $ 1,000 purchases
The ruling affects you there?
If you traveled abroad since 2000 and increased spending on your credit card, you are normally affected by the rulings yesterday.
How can you recover?
You are entitled to $ 25 for each installment purchases of $ 1000 CDN posted to your account and made in foreign currency, whether in euros, U.S. dollars or Chinese renminbi. That equates to 2.5% of purchases.
“There are people who travel a lot, for whom travel costs are almost exclusively dealt with a credit card, it can be several hundred dollars in some cases and in only a few dollars more. It will vary, “said lawyer Bruce Johnston.
What to do to get your due?
If you kept your old credit card statements, you should still keep a piece. “A proof will be easier to do if it has its own statements,” said Mr. Johnston yet.
For against, it is possible that the judge, after hearing of new financial institutions and lawyers of the plaintiff, agreed to a simple, leaving banks and Desjardins care of themselves calculate the amount to be refunded.
If so, they could send a refund directly into your account, unless you have no claim to do. In all cases, “there will be an announcement when there is a decision taken,” said the lawyer again. In short, read your newspaper.
When the refund?
The fast option: the judge intends in the coming months the representations of the parties on the best way to make some 200 million Quebecers. The money could then be paid fairly quickly.
The slowest option: the case is being appealed, as suggested yesterday the lawyer representing the National Bank and the Scotia, Michel Deschamps. Quebecers, if the ruling is not overturned in the Court of Appeal would then have to wait “a year and a half or two years” as estimated by Mr. Johnston.
Does this change anything for future travel?
As the trial was ruled unlawful conversion fees requested, the financial institutions will have to change their practices. How? The answer is less clear. “There are many avenues open to them … there is no single recipe. “